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Please read the
following information
before placing your order:
I accept Visa,
MC, Checks, Money Orders
and PAYPAL.
Please do not consider
sending cash for your purchases.
I
no longer accept Western Union, BidPay,
Eurocheck or
International Money Orders for website purchases.
Shipping and
handling charges are
extra. They will be estimated with
all
orders for domestic US shipment when you receive your order
confirmation. In actuality, they may be a
little less or a
little more, but rest assured that our ship fees are lower than most,
and are
practical.
Ohio residents
will be charged 7.5% state
sales tax on all orders
unless you can furnish a resale/tax exempt
license
number.
We ship ONLY
United States Postal
Service. We will always chose
not only
the best way but the most practical and inexpensive one, as well.
We do tend to insure all website orders. Insurance fees are extra, the
standard rate
levied by the United States Postal Service.
International
orders will be shipped the
best and most practical way,
while taking care to keep economy in mind. Please do not ask us to label
your orders as
a gift on the customs declaration. This
is illegal.
Thank you for your
understanding.
Your requests
will be filled in the order
received. In the event that an
item you
wished to purchase has gone out of stock, it will be noted on
your
enclosed
invoice and you will not be charged for it. Generally
we do
not do backorders under $25.00 and all
backorders are
subject to review.
If you do not wish
any merchandise backordered, just let us know.
We
ship on
Tuesdays, Thursdays and some
Fridays.
Your order will be shipped on
the day closest to its receipt.
I WANT TO ORDER BUT I DON'T LIKE TO ENTER
MY CREDIT CARD INFORMATION ON THE INTERNET...
...but I still want to use my
credit
card. Can I call you?
Sure, but we are
not here everyday. Our fax is on 24 hours
a day and
you can
always send your information that way. 1-330-426-6905.
If you want to
talk to me about an order,
or have a question and
just feel better talking to a human being,
that's
fine. Please call
Tuesday 9-9pm EST,
Thursday 9-5pm EST, or Friday 9-5pm EST.
You
will find me here Saturdays by chance and every
Sunday
afternoon
2-6pm EST. 1-800-868-4393, toll-free.
WE ARE USUALLY
NEVER AVAILABLE
MONDAYS or WEDNESDAYS.
WHAT ABOUT RETURNS?
Please make all
selections carefully. If there is not
enough information
with a
product to suit you, please email me with your questions before
ordering
it.
Dimensions for
all pieces are given. Please take them
into account.
We do accept returns, but
you should know
that if the item is not defective
and is as described, we do levy a 20%
restocking fee.
Please
understand that custom orders and special order
merchandise
are not returnable under any circumstances.
If you find a
return is necessary, please
email me at bsue1441@aol.com
to let me know what's wrong and when you
will be
sending the item back
to us. Then, we
need you to be prompt. We will not
accept the return
beyond ten days of your email to let us know you are
sending
it back.
Late returns will be refused
and come back to you in the mail.
We can refund
your money or give you a
credit on a future order.
Please specify
with the return. THANKS!
It's important
that you realize that we
will also not accept any return that
is not pre-authorized. That means you simply MUST email me to let me
know you want to return the product before doing so; this way I can be
looking
for it and get your refund for you in an organized fashion.
In most cases, we do not refund shipping
fees.
When returning,
be sure to put a
confirmation tracking ticket
on your package, and you may also wish to
insure.
Goods must be
returned in the original
packaging, same condition
as when we shipped them. If an item is damaged in shipment, you must
file a claim with the carrier. Do NOT
return any goods damaged in
shipment, please contact the carrier (USPS)
and me,
FIRST.
NOTE:
There is NO physical shop at B'sue Boutiques,
nor any
showroom.
We are sorry that we cannot
invite you to
come to visit at this time;
I regret there is no way for us to accommodate
walk-up traffic.
THANK YOU for
SHOPPING at B'sue
Boutiques.
If
there is anything you do not understand, please simply get in touch.
I try very hard to answer all emails within 24
hours.
Have
A Question or Need Assistance?
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