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Additional Support
How do I contact you?
Our phone number is 1-800-868-4393. Jordan or one of our other crew members are always happy to assist you. If we are out of the office or assisting other customers please leave a message and we will return your call as promptly as possible. Generally you should find someone here who can help during standard business hours, 9-5pm EST Monday through Friday, and Sundays 2:30-9:00 pm, EST.

If you have any questions or experience any issues with an order please do not hesitate to reach out to us. You can also email for customer support at We are also available at Facebook as well, feel free to send Jordan a friend request.

If you need to know more basic information about our products, you may email us through the website or please contact B'sue directly at We'll respond within 24 hours. If you do not hear back from us, please try us again or call. Your questions are important to us and we also want to resolve any issues you may have.

If you have design questions, Brenda Sue is available for phone teaching/consulting. Most questions can be handled by email.