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Additional Support
How do I contact you?
  Our phone is 1-330-886-0052 We are here Tuesday, Wednesday, Thursday 8 to 4:30pm EST. Mondays we are here 8 to 2pm EST; Fridays 8 to 2pm, and 3:30 til 7pm EST. (Closed 2-3:30pm each Friday to make video) Saturdays customer service is not available. On Sundays, we are here 2 til 9pm EST. We are located in Ohio.

Ask for JORDAN if there is a problem with your order. He the Office Manager and Problem Solver at B'sue Boutiques! If he is not available, just ask for SHELLEY. Neither of them are available on Saturdays.

If you need to make a special order or schedule a design consult with Brenda Sue, please write her at to schedule an appointment. She will be happy to work with you, one on one, regarding any special order needs you have.

FIRST: email the item SKU's you'd like to special order, as well as the quantity and plating finish. Most special orders can be handled by email and she will contact you with a best-price quote and an item minimum order.

Brenda Sue alone handles special orders. Please refer to our SPECIAL ORDERS page for more information on this process. (SPECIAL ORDERS should be a link and I will write you another page today to cover that)

If you need to know more basic information about our products, you may email us through the website. We'll respond within 24 hours. If you do not hear back from us, please try us again. Your questions are important to us.

If you have design questions, Brenda Sue is available for phone teaching/consulting. Most questions can be handled by email. If a phone call is necessary, a short call may be scheduled. She offers paid phone consulting as welll as private classes here in our East Palestine store if you are able to travel to visit us.

If you are coming to East Palestine and want to stop and say hi, please let us know you are coming so that B'sue is sure to be here to greet you and visit for a bit. See more information about this via the ABOUT US/VISIT US link on this website.